Security


MARSHAL telephone systems are hardened to eliminate security risks from malicious third parties that could result in data theft, data loss or fraudulent calls (toll fraud).

There are many layers to our security model. Here are a few of our key security features:

Intrusion Detection. Proactive monitoring for malicious activity (e.g. DOS attacks or Brute Force attacks) or policy violations. Alerts are flagged on our wallboards and sent to our System Administration team.

Encryption of media streams and call recordings. Signalling and media streams between the telephone handset and phone system are encrypted by default. Call recordings and other data may also be encrypted.

Full audit trail. Every move and change is comprehensively logged. Administrators can use the audit report to track user logins and every screen that was viewed or configuration change that was made.

Inbound call barring. Inbound calls may be blocked if the caller id is not recognised or withheld or if the caller id has been added to a blacklist.

Outbound call restrictions on PBX and trunk. Outbound call restrictions may be configured on the PBX (user level, group level or system wide) and the DMC Connect
SIP trunk to ensure that users do not run up large phone bills by dialling expensive numbers.

PCI / MiFID II / GDPR Compliance options. We have PCI, MiFID II and GDPR compliant solutions for customers who need to record calls and take payment over the phone and store customer-sensitive data on their telephone system.